Soonproperties accommodations and conferences. This Policy sets out the circumstances, terms and conditions under which we accept your booking. We advise all our guests to refer to our Privacy Policy on this website.
Our Policy shall apply to those who book directly with us. In the event a booking was made via a third-party site or travel agencies such as booking.com, Airbnb, etc; the most stricter policy will apply. Below is Marine Apartments Policy:
1. Non-refundable policy
Client will not get refund if they have booked a non-refundable booking.
2. Partially refundable policy
Soonproperties may consider, may allow for a partial refund for cancellation if this is due to immediate family death or hospital admission within 24 hours of check in. In this instance, an acceptable proof acceptable to Marine Apartments is required.
3. No-show policy
Sometimes guests won’t cancel but will simply fail to show up. In these cases, Marine Apartments will charge the full total, if the booking was 2 days, 50% if the booking was for a month or more.
4. Group cancellation policy
Group cancellations must happen before 14days clear from the check in date. A non-refundable policy applies if the group is cancelled within 14 days (14 days before check-in).
5. Force majeure policy